Employer Services
Supporting People. Reducing Absence. Driving Better Outcomes.
Integrated’s Employer Services help organizations proactively manage employee health, absence, accommodation, and return-to-work needs through evidence-based disability management solutions.
Built on industry-leading practices, our programs emphasize early action, functional ability, collaborative case management, and sustainable return-to-work outcomes. By engaging employees and leaders early, addressing barriers before they escalate, and focusing on functional abilities rather than diagnosis.
We help organizations reduce absence duration, improve employee experience, and achieve measurable return on investment.
Why Employers Choose Integrated
Industry-Leading Disability Management Practices
Our programs reflect current best practices in occupational rehabilitation and disability management by prioritizing:
Early identification and intervention
Function-focused decision making
Collaborative return-to-work planning
Proactive case management
People-first communication and support
Sustainable stay-at-work and return-to-work outcomes
Rather than waiting for extensive medical documentation before taking action, we help employers respond quickly with practical, workplace-focused solutions that support recovery, productivity, and employee well-being.
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Integrated helps employers meet their obligations related to accommodation, disability management, and duty to inquire by providing:
Functional information to guide accommodation decisions
Clear and defensible documentation
Structured return-to-work and accommodation plans
Collaborative stakeholder engagement
Consistent case management processes aligned with evolving legislative and industry expectations
Our consultants work alongside leaders, HR teams, unions, healthcare providers, and employees to ensure accommodation decisions are informed, practical, and appropriately documented.
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Effective absence management directly impacts productivity, employee engagement, and organizational costs. Integrated helps employers achieve measurable results through:
Reduced absence duration
Prevention of unnecessary or prolonged leaves
Earlier return-to-work opportunities
Reduced disability escalation and LTD exposure
Improved employee and manager satisfaction
Stronger operational continuity and staff retention
Lower overall absence-related costs
By addressing concerns early and actively managing cases throughout the employee journey, we help organizations create healthier workplaces while protecting business performance.
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Whether organizations choose our Prevention, Early Intervention Program, Advice to Pay, or Program and Policy Development services, Integrated provides access to a broader suite of employer support solutions designed to strengthen every stage of an employee’s health, absence, and return-to-work journey.
Our approach extends beyond case management to help organizations build sustainable, compliant, and high-performing workplace disability management programs. Through consulting, training, workplace assessments, analytics, and specialized rehabilitation services, we help employers create a seamless continuum of support that addresses:
Prevention and workplace health promotion
Early identification of risk factors
Stay-at-work and accommodation strategies
Absence and disability case management
Return-to-work planning and reintegration
Long-term sustainability and relapse prevention
Vocational rehabilitation, retraining, and alternate work exploration when return to pre-disability duties is not feasible
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Organizations can further strengthen their disability management strategy through optional services including:
Policy and process reviews aligned with legislative requirements and industry best practices
Customized leadership training on duty to inquire, accommodation, early intervention, and disability management
Functional Job Demand Analyses to support accommodation and return-to-work planning
Workplace assessments and accommodation evaluations
Ergonomic screening and injury prevention initiatives
Complex case consultation and multidisciplinary support
Change management and program implementation support
Advanced reporting and workforce analytics
More Than a Service Provider—Integrated is a Strategic Partner
Integrated works alongside employers to create practical, people-centered solutions that balance employee well-being with organizational needs. By combining best-practice disability management with organizational consulting and vocational rehabilitation expertise, we help employers improve compliance, reduce absence-related costs, strengthen workplace culture, and achieve sustainable workforce outcomes.
Our Services
From prevention and stay-at-work support to return-to-work, accommodation, and vocational rehabilitation, Integrated provides the expertise and resources employers need to support employees at every stage of the workplace health journey.
Early Intervention
Preventing Absences Before They Become Long-Term Challenges
Integrated provides Early Intervention proactive case management support at the earliest signs of illness, injury, functional decline, or workplace barriers that may impact attendance or performance.
Designed to support both employees who are absent and those at risk of becoming absent, the program focuses on identifying concerns early, facilitating timely support, and creating practical solutions that keep people connected to work whenever possible.
Our consultants work directly with employees, leaders, healthcare providers, unions, and HR teams to assess functional abilities, address barriers, and develop safe, sustainable stay-at-work and return-to-work plans.
Key Benefits
Early identification of absence and disability risks
Stay-at-work support and proactive intervention
Function-focused accommodation and RTW planning
Ongoing case management and progress monitoring
Mental health and psychosocial support integration
Structured communication and reporting
Long-Term Disability transition support when required
Result: Fewer prolonged absences, faster recoveries, stronger employee engagement, and improved organizational outcomes.
Advice to Pay
Smarter Salary Continuance Management Through Expert Guidance
Advice to Pay is an innovative salary continuance and absence management solution that provides expert recommendations and end-to-end case management while allowing employers to retain full decision-making authority.
Unlike traditional models that rely heavily on medical certification and delayed decision-making, Advice to Pay uses an early, functional, and people-first approach. Our team provides guidance on salary continuance eligibility, recovery planning, workplace accommodation, and return-to-work strategies, helping employers manage risk while supporting employee recovery.
Key Benefits
Customized salary continuance program design
Expert entitlement and eligibility recommendations
Proactive disability case management
Function-based absence management
Medical documentation and administrative support
Return-to-work and accommodation planning
Long-Term Disability application and transition support
By focusing on functional ability and treatment participation rather than diagnosis alone, Advice to Pay helps employers make informed decisions sooner, reduce delays, and support better employee outcomes.
Result: Improved absence management, reduced disability costs, enhanced employee experience, and greater organizational control.
Stay-at-Work Support
Supporting Employees Before Absence Becomes Necessary
Integrated’s Stay-at-Work services provide proactive intervention for employees experiencing health concerns, functional limitations, workplace challenges, or other barriers that may impact their ability to remain productive and engaged at work.
Designed to be integrated within an organization's absence management strategy, the program focuses on identifying risks early, implementing practical solutions, and providing timely support before challenges result in a disability absence.
Our consultants work collaboratively with employees, leaders, healthcare providers, unions, and HR teams to assess functional abilities, identify barriers, and develop individualized accommodation and support plans that promote continued participation in the workplace.
Key Benefits
Early identification of stay-at-work risks
Proactive accommodation planning and support
Functional ability assessment and intervention
Workplace barrier identification and resolution
Mental health and psychosocial support integration
Collaborative employee, leader, and healthcare provider engagement
Ongoing monitoring and adjustment of support strategies
Seamless transition to disability management services when required
By focusing on capabilities, strengths, and practical solutions, the Stay-at-Work Support Program helps employees remain connected to work, maintain productivity, and access support before health concerns escalate into an absence.
Result: Reduced disability absences, improved employee well-being, stronger workplace engagement, and more effective absence prevention.
Program and Policy Development
Building Strong Foundations for Effective Disability Management
Integrated’s Program and Policy Development Services help organizations design, evaluate, and strengthen disability management and absence management programs that support employees, meet regulatory requirements, and drive organizational performance.
Whether creating a new program or enhancing existing processes, our consultants provide comprehensive reviews of policies, practices, governance structures, and disability management workflows to identify opportunities for improvement and ensure alignment with industry-leading practices.
We work closely with employers to develop clear policies, defined roles and responsibilities, sustainable program structures, and practical processes that support consistent, effective disability management across the organization.
Key Benefits
Comprehensive program and policy audits
Disability management program design and enhancement
Absence management framework development
Accommodation and return-to-work policy development
Governance, roles, and accountability structure reviews
Legislative and best-practice alignment
Process mapping and workflow optimization
Leadership and stakeholder consultation
By establishing clear policies, consistent processes, and strong program foundations, organizations are better equipped to support employees, manage risk, and achieve positive disability management outcomes.
Result: Stronger disability management systems, improved program consistency, enhanced compliance, and better outcomes for employees and employers.